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Privacy Policy

This website collects some personal data from its users.

General provisions
Ehoppler (hereinafter referred to as “we” and “us/us”) respects the right to protect the personal data of individuals who use the Service through the Website (hereinafter referred to as “users” and “you”), and has developed this Personal Data Processing Policy (hereinafter referred to as the “Policy”).

The relations related to the collection, storage, distribution and protection of information about the Website users are governed by this Policy, other documents of the Website Administration and the current legislation of Ukraine. 

For your convenience and better understanding of the terms of this Policy, you can familiarize yourself with the key terms at the end of this Policy. 

Before using our Website, please read this Policy carefully. BY REGISTERING ON THE WEBSITE AND USING THE SERVICE THROUGH THE WEBSITE, YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS POLICY. If you do not agree to the terms of the Policy, use of the Service through the Website must be discontinued immediately. 

The Policy is an integral part of the Ehoppler Terms of Use, which contain a link to this Policy. Capitalized terms that are not defined in the Policy shall have the meanings provided in the Terms of Use or in the Basic Concepts for Personal Data Processing.

By posting information on your personal page on the Website, including your personal data, you realize and agree that this information may be available to other Internet users and visitors of the Website.

Data owner and controller

Ehoppler OÜ (registration code 16722965) Estonia, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551

Contact e-mail address of the owner: [email protected]

Types of data collected

The types of Personal Data that this Website collects, either directly or through third parties, include: email address; usage data; trackers; number of users; session statistics; answers to questions; clicks; keystroke events; motion sensor events; mouse movements; scroll position; touch events; city; country; IP address; first name; last name; gender; date of birth; username; geographic location; geographic location; profile picture; various types of Data; industry; user ID; language; phone number; images.

Full information about each type of Personal Data collected is contained in the relevant sections of this Privacy Policy or in special explanatory texts displayed before the start of data collection.

Personal data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory, and failure to provide this Data may result in the inability to provide services by this Website. In cases where this Website specifically states that some Data is not required, Users may not provide this Data without any consequences for the availability or functioning of the Service.

Users who are not sure which Personal Data is required may contact the Owner.

Any use of cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described herein and in the Cookie Policy.

Users are responsible for any Personal Data of third parties received, published or transmitted through this Site.

Method and place of Data processing

Processing methods

The Owner shall take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.

The Data is processed using computers and/or IT tools, in compliance with organizational procedures and regimes strictly related to the specified purposes. In addition to the Owner, in some cases, certain categories of responsible persons involved in the operation of this Website (administration, sales, marketing, legal department, system administration) or external parties (e.g., third-party technical service providers, postal operators, hosting providers, IT companies, communication agencies) appointed by the Owner as Data Processors, as necessary, may have access to the Data. An updated list of these persons may be requested from the Owner at any time.

Location.

The data is processed at the Owner’s operating offices and any other locations where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve the transfer of User Data to a country other than the User’s own. To find out more about the place of processing of such transferred Data, Users can read the section containing detailed information on the processing of Personal Data.

Shelf life

Unless otherwise stated herein, Personal Data is processed and stored for the period necessary to achieve the purpose for which it was collected and may be stored longer by virtue of an applicable legal obligation or with the consent of the User.

Processing goals

Data related to the User is collected to allow the Owner to provide its Services, fulfill its legal obligations, respond to requests from law enforcement agencies, protect its rights and interests (or the rights and interests of its Users or third parties), detect any malicious or fraudulent activity, as well as activities related to: Analytics, User Communication, Displaying content from external platforms, Tag Management, Anti-Spam and Bot Protection, Traffic Optimization and Distribution, Advertising, Heatmaps and Session Recording, Registration and Authentication, Online Sales of Goods and Services.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed Information on the Processing of Personal Data”.

Detailed information on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Advertising

This type of service allows the use of User Data for advertising communications. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on the User’s interests. This does not mean that all Personal Data is used for this purpose. Information and terms of use are provided below. Some of the services listed below may use trackers to identify Users or use behavioral retargeting, i.e., to show advertisements tailored to the User’s interests and behavior, including those identified outside of this Website. For more information, please read the privacy policy of the respective services. Services of this kind usually allow Users to opt-out of such tracking. Users can find out how to opt out of interest-based advertising in general by visiting the relevant opt-out section in this document.

Meta pixel conversion tracking (Meta pixel) (Meta Platforms, Inc.)

Meta Advertising Conversion Tracking (Meta-Pixel) is an analytics service provided by Meta Platforms, Inc. that links data from the Meta Audience Network to actions taken on this Site. The Meta-Pixel tracks conversions that can be attributed to ads on Facebook, Instagram and the Meta Audience Network.

Processing of personal data: Trackers; Usage data.

Place of processing: United States of America – Privacy Policy.

Analytics

The services contained in this section allow the Owner to track and analyze web traffic and can be used to track user behavior.

Meta-event manager

Meta Events Manager is a tool that allows you to view and manage event data.

Google Analytics 4 (Google LLC)

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google uses the Data collected to track and examine the use of this website, to prepare reports on its activities and to share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used during the collection of the Data and then deleted before the Data is registered in any data center or server. Users can learn more by referring to the official Google documentation.

To understand how Google uses Data, please read their Partner Policy and Business Data Policy. Personal data processed: number of users; session statistics; trackers; usage data.

Place of processing: United States – Privacy Policy.

Meta Events Manager (Meta Platforms, Inc.)

Meta Events Manager is an analytical service provided by Meta Platforms, Inc. By integrating Meta pixel, Meta Events Manager can provide the Owner with information about traffic and interaction on this Website.

Personal data processed: city; clicks; country; email address; IP address. Place of processing: United States – Privacy Policy.

Communication with the User

Contact form (on this website)

By filling in the contact form with his/her data, the User authorizes this Website to use this data to respond to requests for information, offers or any other requests as indicated in the form title.

Personal data processed: email address; Usage data.

Mailing List or Newsletter Subscription (this Website)

By registering for the mailing list or subscribing to the newsletter, the User’s e-mail address will be added to the contact list of persons who may receive e-mail messages containing information of a commercial or promotional nature relating to this Website. The e-mail address may also be added to this list as a result of registration on this Website or after making a purchase.

Personal data processed: email address; trackers; usage data.

Smartsender.com

A platform for increasing sales and customer loyalty using chatbots and messengers.

Place of processing: Estonia – Privacy Policy.

Displaying content from external platforms

This type of service allows you to view and interact with content posted on external platforms directly from the pages of this Website. Such services are often referred to as widgets, which are small elements placed on a website or in an application. They provide certain information or perform a specific function and often allow you to interact with the user. This type of service can collect web traffic data for the pages on which they are installed, even if users do not use them.

Google Maps widget (Google LLC)

Google Maps is a map visualization service provided by Google LLC, which allows this Website to display this kind of content on its pages.

Processing of personal data: Tracking; Usage data.

Place of processing: United States of America – Privacy Policy.

YouTube video widget (Google LLC)

YouTube is a video content visualization service provided by Google LLC that allows this website to post such content on its pages.

Processed personal data: Tracking; Usage data.

Place of processing: United States of America – Privacy Policy.

Heatmaps and session recording

Heat mapping services are used to display the areas of this website that users interact with most often. This shows where the points of interest are located. These services allow you to track and analyze web traffic and track user behavior. Some of these services can record sessions and make them available for later visual replay.

Hotjar heat maps and records (Hotjar Ltd.)

Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar supports common “Do Not Track” headers. This means that the browser can tell its script not to collect any User data. This setting is available in all major browsers. Find Hotjar’s opt-out information here.

Processing of personal data: Trackers; Usage Data; various types of data as specified in the service’s privacy policy. Place of processing: Malta – Privacy Policy.

Registration and authentication

By registering or authenticating, Users authorize this website to identify them and provide them with access to special services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Website will have the ability to access some of the Data stored by these third-party services for registration or identification purposes. Some of the services listed below may also collect Personal Data for targeting and profiling purposes; please refer to each service’s description to learn more.

Direct registration and profiling (this Website)

By registering or authenticating directly on this Website, Users allow this Website to identify them and provide them with access to special services. The Owner may also process the Data collected during the registration or authentication of Users for targeting and profiling purposes; to learn more, Users can contact the Owner using the contact information provided herein.

Personal data processed: country; date of birth; email address; field of activity; first name; gender; geographical location; language; last name; phone number; photo; profile picture; trackers; usage data; user ID; username; various types of data.

Login with Telegram

Allows users to log in to the site using Telegram, simplifies authorization, and allows them to receive notifications in Telegram. 

Place of processing: Privacy Policy

Veriff

Identity verification platform for fraud prevention, compliance, and security. 

Place of processing: Privacy Policy

Selling goods and services online

This type of service helps the Owner sell products, provide services or monetize online content. To this end, the services listed below may, for example, allow the Owner to process payments, set up subscription models, track orders, and manage shipping.

Fasto.co

Payment gateway.

Place of processing:  Policy 

Protection against spam and bots

This type of service analyzes the traffic of this website, which may contain personal data of users, in order to filter it from unwanted traffic, messages and content that are recognized as spam, or to protect it from the actions of malicious bots.

Google reCAPTCHA (Google LLC)

Google reCAPTCHA is an anti-spam service provided by Google LLC. Use of reCAPTCHA is subject to Google’s privacy policy and terms of use.

To understand how Google uses data, please read their Partner Policy and Business Data Policy.

Personal data processed: answers to questions; clicks; keystroke events; motion sensor events; mouse movements; scroll positions; touch events; trackers; usage data.

Place of processing: United States of America – Privacy Policy.

Tag management

This type of service helps the Owner to centrally manage the tags or scripts required on this website. This results in User Data passing through these services, potentially resulting in the storage of this data.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

To understand how Google uses data, please read their Partner Policy and Business Data Policy. Processing of personal data: Trackers; Usage data.

Place of processing: United States of America – Privacy Policy.

Traffic optimization and distribution

This type of service allows this Website to distribute its content using servers located in different countries and to optimize their performance. What kind of Personal Data is processed depends on the characteristics and the way these services are implemented. Their function is to filter the communication between this Site and the User’s browser. Given the widespread use of this system, it is difficult to determine the locations to which content that may contain the User’s Personal Data is transmitted.

Cloudflare (Cloudflare, Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. The integration of Cloudflare means that it filters all traffic passing through this Website, i.e. the connection between this Website and the User’s browser, and also allows collecting analytical data from this Website.

Processed personal data: Trackers; various types of data as specified in the privacy policy of the service. 

Place of processing: United States of America – Privacy Policy.

Information about opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users can learn more about how to opt out of interest-based advertising in general in the dedicated Cookie Policy section.

Additional information on the processing of personal data

Selling goods and services online

The collected Personal Data is used to provide the User with services or sell goods, including payment and possible delivery. Personal Data collected for payment may include credit card details, the bank account used for the transfer, or any other provided means of payment. The type of data collected by this website depends on the payment system used.

Cookies policy

This Website uses trackers. To learn more, Users can read the Cookie Policy.

Definitions and legal references

Personal information (or Data)

Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification of an individual.

Usage data

Information collected automatically through this Website (or third-party services used on this Website), which may include: IP addresses or domain names of the computers used by the Users who use this Website, URIs (Uniform Resource Identifier), time of request, method used to send the request to the server, size of the file received in response, a digital code indicating the status of the server response (successful, error, etc.), country of origin, browser and operating system used by the User, various data on the time of visit (e.g., time spent on each page on the Website) and data on the path traveled on the Website, with particular reference to the sequence of pages visited and other data on the sequence of pages visited, as well as other parameters of the operating system of the device and/or the User’s IT environment.

User.

An individual who uses this Website and, unless otherwise indicated, is the same as the Data Subject.

Data subject

An individual to whom Personal Data relates.

Data Processor (or Processor)

A natural or legal person, government authority, agency or other body that processes Personal Data on behalf of the Controller as described in this Privacy Policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body that, alone or jointly with others, determines the purposes and means of processing Personal Data, including security measures relating to the operation and use of this Website. The Data Controller, unless otherwise stated, is the Owner of this Website.

This Website

A means by which the User’s Personal Data is collected and processed.

Service.

The service provided by this Website is as described in the relevant terms and conditions (if any) and on this website.

European Union (or EU)

Unless otherwise indicated, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookie

Cookies are trackers consisting of small sets of data that are stored in the User’s browser.

Tracker

The term “tracker” refers to any technology – for example, cookies, unique identifiers, web beacons, embedded scripts, electronic tags and fingerprints – that allows you to track Users, for example, by accessing or storing information on the User’s device.

Legal information

This privacy policy applies exclusively to this Website, unless otherwise stated herein. 

The last update: December 16, 2024

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Ehoppler OÜ (registration code 16722965) Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551